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Privacy Policy

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Welcome to Fitsii!

Fitsii is owned and operated by Fitsii LLC.

Fitsii values your privacy. This notice describes what information we collect, how we use it, and, if necessary, those with whom we share it:

  • Fitsii App (Android and iOS version – Available on Google Play and App store)
  • https://fitsii.com
By visiting Fitsii, you are accepting the practices described in this Privacy Policy. Your use of the application and website is also subject to our Terms and Conditions.
This Privacy Policy may change from time to time. Your continued use of the application after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations and specifically with the California Online Privacy Protection Act (CalOPPA – U.S regulation).

GENERAL INFORMATION

The personal data of the users that are collected and processed through:

  • Fitsii App (Android and iOS version – Available on Google Play and App store)
  • https://fitsii.com
Will be under the responsibility and in charge of by:

(Hereinafter referred to as Fitsii).

TYPES OF INFORMATION GATHERED

The information we learn from customers helps personalize and continually improve your experience at Fitsii. Here are the types of information we gather:
Information You Give Us. You provide information when you download the app, search, read and watch the content, register as a user, buy a service and/or communicate with us. As a result of those actions, you might supply us with the following information:
  • First and last name
  • Age
  • Date of birth
  • Gender
  • Email address
  • Phone
  • number (includes WhatsApp)
  • Location
  • Payment information
  • IP address
  • Any additional information relating to you that you provide to us directly through our application.
Payment information: Your credit card information or payment information, will be processed by Stripe (payment platform), which will treat and safeguard your data with total security and with the exclusive purpose of processing the purchase of the services. Fitsii reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of the services.
Please consult Stripe privacy policy here:
GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and improve our service..
Please consult Google's privacy policy here:
Automatic Information. Like many websites, we use "cookies." We obtain certain types of anonymous information which is not personally identifiable when your web browser accesses, Fitsii or third-party content served by or on behalf of Fitsii on other websites. Some of the information we collect and analyze includes the Internet protocol (IP) address; computer and connection information such as browser type, version, and connection speed; purchase history; and the products you searched for, viewed, and possibly purchased.

HOW LONG WE KEEP YOUR DATA

Personal data will be kept for the time necessary for the provision of the services or as long as the user does not close his account or withdraw his consent. The user's personal data will be deleted from our database immediately the user's account is closed or his consent withdrawn.

HOW WE USE YOUR INFORMATION.

In general, we use the information we collect primarily to provide, maintain, protect and improve our current application. We use personal information collected through our site as described below and described elsewhere in this Policy to:
  • Identify you as a user in our system.
  • User registration.
  • Provide the application (Android and iOS version).
  • Provide the application's functionalities.
  • Provide the chat platform.
  • Process payments.
  • Improve our application, and how we operate our business.
  • Understand and enhance your experience using our application.
  • Respond to your comments or questions through our support team.
  • Send you related information, including confirmations, technical notices, updates, security alerts and support and administrative messages.
  • Communicate with you about upcoming events, offers and news about products and services offered by Fitsii’s application and our selected partners.
  • Marketing purposes of Fitsii.
  • Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
  • Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

HOW DO YOU GET MY CONSENT?

By downloading the application, registering and provide us with personal information to communicate with you, you agree that we collect and use your information. You can withdraw your consent, contact us through the contact information or the contact page.

HOW WE SHARE INFORMATION

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.
Other users: Users may share through the application their personal information. By downloading and using the application and sharing information through the application, you consent to the disclosure of your information by Fitsii. Users' personal information shared through the application will not be stored, disclosed, sold, or used for any purpose other than as authorized by the user.
Third-Party Service Providers. We employ other companies and individuals to perform functions on our behalf. Examples include process payments (Stripe), sending email, analyzing data, providing marketing assistance, providing search results and links. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Business Transfers. In the event that Fitsii creates, merges with, or is acquired by another entity, your information will most likely be transferred. Fitsii will email you or place a prominent notice on our Website before your information becomes subject to another privacy policy.
Protection of Fitsii and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Fitsii, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Anonymous Information. Fitsii uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the application. We may also use aggregated anonymous information to provide information about the application to potential business partners and other unaffiliated entities. This information is not personally identifiable.
Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.

THIRD PARTY ACCOUNTS

Users may connect their Fitsii account to third party accounts such as social media accounts. By connecting your Fitsii account to third party accounts such as social networking accounts, you acknowledge and consent to the continued disclosure of information about you to other users and other platforms in accordance with the privacy policy of those third-party sites. Please refer to the privacy policy of those third-party sites with which you share your information. If you do not want your information to be shared in this way, do not download or use the application.

PROTECTING YOUR INFORMATION

We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.
Fitsii follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Fitsii receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Fitsii strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

YOUR RIGHTS

You have the following rights in relation to your personal data provided to Fitsii:
  • Access your personal data.
  • Request the correction of inaccurate data.
  • Request its deletion.
  • Request limitation of the processing of your data.
  • Oppose the treatment of your data.
  • Request your portability.
  • Not be subject to automated individual decisions.
The user can exercise all this rights by contacting us through the contact information or the contact page and indicating the reason for his request.
Without preconception to any other administrative appeal or legal action, the user shall have the right to submit a claim to a control authority, in particular in the State in which he or she has their habitual residence, place of work or place of the alleged infringement, If you consider that the processing of your personal data is not appropriate to the regulations, as well as in the case of not seeing the exercise of your rights satisfied. The control authority in which the claim was filed will inform the claimant about the course and result of the claim.

EU MEMBERS’ RIGHTS (GDPR COMPLIANT)

If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances.
We describe these rights below:
  • Access and Porting: You can access your information at any time.
  • Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information by contacting us.
  • Object: Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
  • Revoke consent: Where you have previously provided your consent, such as to permit us to process data about you, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.
  • Complain: Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act (CalOPPA).
According to the California Online Privacy act, you have the following rights:
  • Know what personal data is being collected.
  • Know whether your personal data is sold or disclosed and to whom.
  • Access to your personal data.
  • Request to delete any personal information about you.
  • Not be discriminated against for exercising their privacy rights.

CHILDREN’S ONLINE PRIVACY PROTECTION

We are in compliance with the requirements of the California Online Privacy Protection Act (CalOPPA – U.S regulation) and the GDPR (General Data Protection Regulation - European regulation) regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age. Our website and products are all directed to people who are at least 18 years old or older.

EDITING AND DELETING INFORMATION

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information.
To opt-out of Fitsii email, follow the instructions included in the email. Your request should be processed within 48 hours.

SUPPLIERS AND OTHER THIRD PARTIES

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information Fitsii collects from you. If you disclose your information to others, whether other users or suppliers on Fitsii, different rules may apply to their use or disclosure of the information you disclose to them. Fitsii does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Fitsii is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Fitsii site. Fitsii encourages you to ask questions before you disclose your personal information to others.

CHANGES TO THIS PRIVACY POLICY

Fitsii will post modifications by date to this Privacy Policy to inform you of any changes. Fitsii reserves the right to modify this Privacy Policy at any time, please review it frequently.

REFUNDS POLICY

Refunds will be made in the following cases:

  1. When the user cancels a training session.
    2. If the user cancels 24 hours before the training session, he receives a full refund.
    If the cancellation is made within 24 hours before the training session, the user does not receive any refund.
  2. When the Instructor or Institute cancels a training session.
    3. When the Instructor or Institute cancels a training session, users receive a full refund for the service paid.
    In both cases, the payment processing fee will be deducted. (the payment processing fee depends on the payment platform available on Fitsii)

PROCESSING YOUR REFUND

Once your refund has been confirmed, your refund will be issued and you will receive a confirmation email. Once the refund has been accepted, it will be available on your refund wallet and can be used on your next booking.

COOKIE POLICY

This Cookie Policy explains how and why cookies and other similar technologies may be stored on and accessed from your device when you use or visit: https://fitsii.com

This Cookie Policy should be read together with our Privacy Policy and our Terms and conditions.
By using Fitsii website, you accept the use of cookies by this website, in the terms contained in this policy.

WHAT ARE COOKIES?

Cookies" are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember if you have been to the website before.
Cookies are a very common web technology; most websites use cookies and have done so for years.
Cookies are widely used to make the website work more efficiently. Cookies are used to measure which parts of the website users visit and to personalize their experience. Cookies also provide information that helps us monitor and improve the performance of the website.

REFUSING OR WITHDRAWING CONSENT TO THE USE OF COOKIES

If you do not want Cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some Cookies and to alert you when a Cookie is placed on your device. For further information about how to do so, please refer to your browser ‘help’, ‘tool’, or ‘edit’ section. Please note that if you use your browser settings to block all Cookies, including strictly necessary Cookies, you may not be able to access or use all or parts of the functionalities of Fitsii website.
If you want to remove previously-stored Cookies, you can manually delete the Cookies at any time. However, this will not prevent Fitsii website from placing further Cookies on your device unless and until you adjust your Internet browser setting as described above.
We provide the links for the management and blocking of cookies depending on the browser you use:

FIRST-PARTY COOKIES

We use Cookies to enhance the performance of our website and personalize your online Fitsii experience.
Cookies help us to collect information on how people use our website and which pages they visit. They enable us to monitor the number of visitors and to analyze website usage patterns and trends.
We collect this information anonymously, so it does not identify anyone as an individual and no personal information is stored in our Cookies. We always use Cookie data in a responsible way.
Our aim is to continually improve Fitsii online experience. Cookies help to make our website work better and more efficiently. However, you can stop Cookies from being downloaded to your device from Fitsii at any time by selecting the appropriate settings in your browser. Most browsers will tell you how to change your browser settings to notify you when a Cookie is being set or updated, or to restrict or block certain types or all Cookies.

THIRD-PARTY COOKIES

Third-party cookies may come from partners that provide functional web tools for our site, other website where we advertise and from social networks.

PERSISTENT COOKIES

We use persistent Cookies to improve your experience of using Fitsii website. This includes recording your acceptance of our Cookie Policy to remove the cookie message which first appears when you use Fitsii website. Persistent Cookies remain on your device until deleted manually or automatically.

SESSION COOKIES

Session Cookies are temporary and deleted from your machine when your web browser closes. We use session Cookies to help us track internet usage for improvement of our website.
You may refuse to accept browser Cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of Fitsii website. Unless you have adjusted your browser setting so that it will refuse Cookies, our system will issue Cookies when you direct your browser to Fitsii website.
The data collected by Fitsii website and/or through Cookies that may be placed on your computer will not be kept for longer than is necessary to fulfil the purposes mentioned above.

USES OF COOKIES

Our Cookies are used for the following purposes:
Strictly Necessary: These Cookies are essential for Fitsii website to perform its basic functions.
Security: We use these Cookies to help identify and prevent potential security risks.
Analytics and Performance: Performance Cookies collect information on how users interact with our website, including what pages are visited most, as well as other analytical data. We use these details to improve how our website function and to understand how users interact with them.
Advertising: These Cookies are used to display relevant advertising to visitors who use our services or visit website we host or provide, as well as to understand and report on the efficacy of ads served on our website. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products you’ve viewed on our website. These are set by Fitsii and trusted third party networks and are generally persistent in nature.
GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and platform and improve our service.

CONTACT US

If you have questions or concerns about these please contact us at:
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